Accessibility statement – DFE Sign In
Using this website
This statement applies to content published on the https://services.signin.education.gov.uk domain. It does not apply to content within services accessible through DFE sign in (e.g., https://collectdata.education.gov.uk/).
This website is run by Department for Education. We want everyone who needs to use this website to be able to do so. As such you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without problems
- navigate the website using just a keyboard
- navigate the website using speech recognition software
- listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
How accessible this website is
We have attempted to make this website as accessible as possible to both understand and navigate. However, we know some parts of this website aren't fully accessible at this time:
- some pages and document attachments are not written in plain English
- some tables do not have row headings
- some pages may have poor colour contrast
- some heading elements are not consistent
- some images do not have image descriptions
- some buttons are not correctly identified
- some error messages are not clearly associated with form controls
What to do if you can't access parts of this website
If you need information on this website in a different format (e.g., accessible PDF, large print, easy read, audio recording or braille), please contact us.
We will attempt to get back to you within 5 working days.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, please contact us.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you're not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website's accessibility
Department for Education is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-compliance with the accessibility regulations
The content listed below is non-accessible for the following reasons:
- Some tables on pages do not have table row headers when needed. This means assistive technologies will not read the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
- Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
- Some pages may have duplicate titles. This may make it difficult for users to orient themselves and find the right content. This fails WCAG 2.4.2 success criterion (Page Titled).
- The change in the default written language is not correctly identified on some pages. This means screen readers will not read content correctly. This fails WCAG 2.1 success criterion 3.1.2 (Language of Parts).
- Translation Navigation may be inconsistently named. This fails WCAG 2.1 success criterion 3.2.4 (Consistent Identification).
- Some pages cannot be found through more than one type of navigation. This fails WCAG 2.1 success criterion 2.4.5 (Multiple Ways).
- Some pages have inconsistently-placed language navigation. This fails WCAG 2.1 success criterion 3.2.4 success criterion (Consistent Identification).
- Some page content may look like headings but is not. This makes it difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
- Some pages may have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour).
Other accessibility issues
On the Organisations page, there are 3 links entitled "Show approvers" which display 3 different lists. This fails WCAG 2.1 success criteria 4.1.2 (Name, Role and Value) and 2.4.4 (Link Purpose - In Context)
How we tested this website
This website was last tested on the 26th October 2021. The testing was carried out by the Department for Education.
Pages of the application were reviewed against WCAG 2.1 guidelines, utilising accessibility software to ensure users with disabilities can view and interact with page content.
Some pages (Add, Edit and Remove services) of the application were not tested due to an access control issue. They will be re-tested after we have fixed the initial identified issues.
The standard browsers used for testing were IE and Edge. Testing was also carried out using the following software, Dragon NaturallySpeaking (V15.71), Jaws (2022), Zoom (2022) and Fusion (2022).
- our main website platform, (https://services.signin.education.gov.uk)
What we're doing to improve accessibility
We are currently undertaking an initial exercise to review our accessibility report audit findings within the product. We will then look to fix the identified issues. We will update this page when issues are fixed.